Success Metrics & KPIs
The key performance indicators, targets, current status, and tracking cadence that define pilot success and inform the expansion decision.
Clinical metrics
2 KPIsEngagement metrics
3 KPIsFinancial metrics
3 KPIsOperational metrics
2 KPIsGate 4 decision criteria
The expansion decision (Gate 4) requires: positive net ROI by Month 12, validated cost avoidance from claims runout, ≥55% 6-month persistence sustained, and manager data validation at ≥90%. All financial metrics must be validated against claims data, not just modeled projections, before the enterprise expansion can be approved.
Employee Privacy Protected by Design
Employer reporting is designed to present aggregate workforce and health-program insights without exposing individual clinical records. Small-group reporting restrictions help reduce the risk of employee identification.
Aggregated information is not described as HIPAA-de-identified unless applicable de-identification requirements have been satisfied and verified.