AT&TSample data
Pilot & Enterprise Expansion · Risk & Mitigation

Risk Register & Mitigation

The identified risks to pilot success and enterprise expansion, with likelihood, impact, mitigation strategies, and owners.

Sample dataObserved
Critical / High
5
risks requiring active mitigation
Medium
2
risks with mitigation plans
Low
1
risks under monitoring
Active mitigation
5
risks with active mitigation

Risk register

Observed
R-01
Low persistence beyond 6 months

Members discontinue therapy after initial weight loss, eroding long-term clinical and financial outcomes.

HighActive mitigation
Likelihood: MediumImpact: HighOwner: VP Care Operations
Mitigation: Persistence coaching protocol, 6-month check-in campaign, refill reminders, barrier resolution outreach.
R-02
Manager data incomplete or delayed

Manager-submitted OT, temp, and absence data is not submitted on time or lacks required detail for validation.

MediumActive mitigation
Likelihood: MediumImpact: MediumOwner: Data & Analytics Lead
Mitigation: Weekly submission cadence, automated reminders, manager training, validation feedback loop.
R-03
Claims data lag delays financial validation

Medical claims data has a 60-90 day lag, delaying cost avoidance validation and Gate 4 decision.

HighActive mitigation
Likelihood: HighImpact: MediumOwner: CFO
Mitigation: Interim proxy modeling using pharmacy + clinical data, claims runout adjustment, conservative estimates.
R-04
Care team capacity insufficient for expansion

Current care team cannot support enterprise-wide rollout without additional hiring and training.

CriticalActive mitigation
Likelihood: HighImpact: HighOwner: VP Care Operations
Mitigation: Capacity modeling started in Month 6, hiring pipeline opened, phased scaling plan with capacity gates.
R-05
Employee engagement fatigue

Daily check-in participation declines over time as novelty wears off.

LowMonitoring
Likelihood: MediumImpact: LowOwner: VP Care Operations
Mitigation: Gamification, milestone rewards, content refresh, coaching outreach to lapsed members.
R-06
Pharmacy supply or cost volatility

GLP-1 medication supply constraints or price changes affect program cost and continuity.

HighActive mitigation
Likelihood: MediumImpact: HighOwner: PayRX Pharmacy
Mitigation: Multi-source pharmacy network, contracted pricing, supply monitoring, alternative therapy protocols.
R-07
Privacy or data breach

Unauthorized access to PHI or PII through system vulnerability or insider threat.

HighMonitoring
Likelihood: LowImpact: CriticalOwner: Data & Analytics Lead
Mitigation: Encryption, RBAC, audit logging, access monitoring, incident response plan, vendor BAAs.
R-08
Expansion budget not approved

Enterprise expansion budget is not approved by leadership, delaying or preventing scale-up.

MediumMonitoring
Likelihood: LowImpact: HighOwner: CHRO
Mitigation: Early ROI communication, Gate 4 evidence package, executive briefings, phased budget request.

Contingency planning

If Gate 4 criteria are not met, the steering committee has two contingency options: (1) extend the pilot by 3 months to allow claims runout and additional data validation, or (2) proceed with a limited Wave 2 expansion (1,500 members instead of 3,000) to validate scaling while controlling risk. Either contingency requires steering committee approval and a revised timeline.

Employee Privacy Protected by Design

Employer reporting is designed to present aggregate workforce and health-program insights without exposing individual clinical records. Small-group reporting restrictions help reduce the risk of employee identification.

Sample dataPrivacy-restricted reporting

Aggregated information is not described as HIPAA-de-identified unless applicable de-identification requirements have been satisfied and verified.

Sample Data — Demonstration Only. Fictional data, not actual patient records or validated outcomes.